For the third consecutive year, Grandfather Mountain has earned a Certificate of Excellence from traveler review website TripAdvisor.
The accolade honors excellence in hospitality and is given only to establishments that consistently achieve outstanding traveler reviews on tripadvisor.com. Award recipients represent the upper echelon of businesses listed on the “world’s largest travel site.”
“We are honored and proud to receive this award for the third year in a row,” said Public Relations Specialist Kellen Short. “There is no greater measure of our success than hearing ‘job well done’ from our valued guests, and we thank all of our visitors who took the time to share their opinions online.”
In selecting award winners, TripAdvisor uses an algorithm that takes into account review ratings, overall ratings and the volume and recency of reviews. To earn a Certificate of Excellence, the business must maintain an overall TripAdvisor rating of at least four out of five.
Grandfather Mountain currently holds a 4.5 overall rating based on its 599 visitor reviews. Approximately 250,000 people visit Grandfather Mountain in Linville each year. The park is open every day except Thanksgiving and Christmas and when winter weather prohibits.
During the summer, the nonprofit nature preserve offers a wide variety of special events and daily programs including habitat animal enrichments, naturalist programs and guided hikes.
“TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence,” said Marc Charron, president of TripAdvisor for Business. “The Certificate of Excellence award gives top-performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience.”
The Grandfather Mountain Stewardship Foundation is a not-for-profit corporation established to preserve Grandfather Mountain, operate the nature park in the public interest and participate in educational research activities. For more information, call 800-468-7325 or plan a trip at www.grandfather.com.